On-line Tax Payment

Welcome to the City of Ann Arbor on-line tax payment system. This site was created to give taxpayers the opportunity to make property tax payments with an e-check, also referred to as Automated Clearing House Network (ACH) payment, or with a credit or debit card. You will incur NO ADDITIONAL processing or transaction fees by paying your taxes using the ACH method. Transaction fees apply to credit and debit card transactions. This is a secure transaction conducted through the City of Ann Arbor's banking partner, J.P. Morgan Chase.

Payment facts

• Payments are posted on normal business days. This excludes weekends and City of Ann Arbor holidays.
• Payments made up to 11:59 p.m. EST on normal business days will be posted to the tax account the same business day.
• Please allow 2-7 business days for our systems to reflect your payment.
• JPMorganChase transaction fees of approximately 2-3% are assessed to credit and debit card transactions.
• It is the sole responsibility of the ACH originator (taxpayer) to ensure the accuracy and completeness of ACH authorization. It is not the responsibility of the City to ensure that ACH authorizations are correct.
• Failed ACH transactions will result in reversal of payment, and may result in penalties for late payment. Please check with your banking institution to ensure the transaction has completed successfully.
• The amount due shown in this system on the first business day of a penalty period may not reflect penalties incurred and due.
• In the case of international payments, funds must be drawn on a U.S. bank account.
• There are no processing or transaction service fees associated with the ACH payment method.

If you have any questions, please call Customer Service at (734) 994-2833.

Materials Needed

You will need your tax bill and the following information to complete the transaction.

• Tax Parcel Id Number (Click Here to see how it appears on your Tax statement)
• Tax Bill ID Number
• Bank Account Number
• Routing Transit Number
• Verify if your Bank allows ACH debits from your account

Your Login ID is your 12-digit Tax Parcel Id Number. Example: 09XXXXXXXXXX

Your Password is "AA" plus the Bill ID Number on your Tax statement (for the first time you login). The "AA" portion MUST BE UPPERCASE. For example, If your Bill Number is 12345, Your Password will be AA12345.

Access to your account involves entering information from your tax statement. This helps ensure your privacy. Please have it handy before you proceed. Don't have your tax bill handy? (Click here to retrieve your tax and assessment data)

Getting Started

Please note that Your Account is Pre-Registered. Passwords are reset every Tax Season for security purposes. You will be asked for your old password. At this point, re-enter the "AA" plus the bill number as described above and proceed to create a new password.